November 3, 2008
More Palmetto GBA’s Bureaucracy
By admin
It is now 6 weeks into the transition and Palmetto’s Medicare CMS contract transition is still causing financial strain for thousands of clinics and providers. So we thought it would be fun to track and share some of our own issues.
Yes, Palmeto - you’re so special that we’ve created a whole section on our site just for you.
Providers - Feel free to comment and share your experiences here as well. Just remember no cursing allowed (unless justified ;-).
3 Responses to “More Palmetto GBA’s Bureaucracy”
Comments
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December 2nd, 2008 at 5:38 pm
I have been trying to get through to someone at Provider Enrollment at Palmetto for several months! Initially my calls didn’t go anywhere and I would receive a recorded message telling me “All circuits are busy. Please try your call again later.”
Now when I call I only get a busy signal during business hours. Business hours are supposed to fall between 8-4 PST, but Palmetto actually stops answering the phone at about 3:30!
This company is completely inept and it is unclear how or why they were given this contract. The other subcontractor was actually efficient and effective and usually fairly easy to deal with.
Many people I know are refusing to see Medicare patients or they are closing their offices due to the excessive amount of money owed by Palmetto. It is sad and the problem just seems to be getting worse!
December 18th, 2008 at 9:51 pm
I heard Palmetto is being sued. Any lawyers in California doing this?.
June 5th, 2009 at 7:38 pm
I have billed Medicare for over 25 years without a problem. Now, I only have one client on medicare, but I cannot get approval for the previously approved payments…It’s been over a year and each denial is a “different” reason….they are not addressed in one response….One has to rebill over and over; the last one was “writing not neat enough”. I am so fed up I am seeing my client for free as he has serious depression with lifethreatening medical condition…I think this is what they wanted!!!! And Obama plans to use the Medicare plan for National Health. Woe is us………………..